The 2026 Charitable Reuse Australia Conference agenda and Shop Manager Break In session agenda will be released in June.
The Shop Manager Break-In session topics will be guided by input from Queensland members. A dedicated working group will identify discussion areas based on real shop floor challenges and experiences. If you have a topic you’d like to suggest, please contact Salma or Omer.
The Shop Manager Break In sessions theme, IMPACT, is more than just a word – it’s a practical framework for how shop managers can create positive, lasting results in every aspect of their work.
Each letter represents a key focus area:
- I – Inspire meaningful contributions from donors
- M – Motivate and engage volunteers
- P – Personalise the customer experience
- A – Amplify your windows and visual merchandising
- C – Connect value with competitive pricing
- T – Thrive by bringing it all together
We look forward to delivering real IMPACT for Shop Managers at the Conference, and their audiences in turn.

