2021 Virtual Conference Agenda

The theme for the Charitable Recycling 2021 Virtual Conference is Impact & Influence.

The agenda features all the key issues, challenges and opportunities for the year ahead – to deliver impact and influence for members.

With two keynotes and seven ‘Lunch & Learn’ sessions running over three weeks in October, it’s easy to schedule.

The ‘Lunch & Learn’ timings from 1pm to 2pm ADST make it even easier to allocate your time – while you’re having lunch.

Once again, only the very best speakers and panelists have been invited to share their insights.

It’s a power-packed, thought-provoking agenda designed to spark strategic and innovative thinking for 2022.

The ‘All Staff’ tickets mean members can engage their entire teams either live or with the session recordings.

The ‘All Staff’ tickets are available for members at $328 per session, or discounted at $2,210 for all sessions.

The ‘Individual All Sessions’ ticket gives leaders access to all sessions at a discounted rate. Alternatively, single sessions can be purchased individually.

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Mandy Scotney – Conference MC & Director, Third Collective

I am thrilled to once again be joining you at your 2021 Charitable Recycling of Australia Conference as your MC. I can’t wait to connect with this wonderful community once again. Last year’s conference had an enormous impact on me. Each session as we joined together to hear from industry, government, and partners about the great work and initiatives being done in this community I found myself more and more inspired by the incredible work you are doing. And I know 2021 will be more of the same! This year’s theme is “Impact and Influence” and I can’t help but think of the beautiful quote by Jane Goodall,

“You cannot get through a single day without having an impact on the world around you. What you do makes a difference, and you have to decide what kind of difference you want to make.”
– Jane Goodall.

Thank you to each of you for the positive difference you are making every day to advance the circular economy and champion a more equitable and sustainable Australia.

When I’m not MC’ing you can find me at Third Collective, a boutique provider of Employee Assistance Services supporting wellbeing and mental wellness. Once again COVID-19 is challenging us all. No matter where you are in Australia, no matter if you are one of the millions locked down right now or not, our lives have all been impacted by border closures, restrictions, and challenges. So I’m sharing a few articles with you that may help. You can read about the protective qualities of hope and how to harness it, managing stress, and the power of gratitude. And of course, if you’d like to find out a little more about the work I do at Third Collective please reach out – let me know you are from Charitable Recycling of Australia when you get in touch.

Hope – A vaccine against despair https://www.thirdcollective.com.au/blog/hope-a-vaccine-against-despair
5 Tips to protect you from stress https://www.thirdcollective.com.au/blog/protection-from-stress
Gratitude – it’s a powerful practice https://www.thirdcollective.com.au/blog/gratitude-its-a-powerful-practice

See you in October!

Mandy Scotney

DATE	TIME	SYNOPSIS	SPEAKER / S
TUESDAY 12 OCT 2021	4pm – 5.15pm AEST	International Keynote: Charity Retail in the UK – Global Trends and Innovation. Retail Services Development	Robin Osterley, CEO, Charity Retail Association UK
WEDNESDAY 13 OCT 2021	3pm – 4pm AEST	Keynote: How to Communicate Charitable Impact, Outputs and Outcomes – to Government, donors and stakeholders	Sameer Sondhi, CEO, Outlook Victoria
THURSDAY 14 OCT 2021	1pm – 2pm AEST	Small Charity Retail Success Case Study – How to accelerate revenue and create an optimal store environment	Robert Williamson, Retail Manager, Lifeline Harbour to Hawkesbury Catherine Hanna, Store Manager, Lifeline Harbour to Hawkesbury Gladesville
TUESDAY 19 OCT 2021	1pm – 2pm AEST	Waste Minimisation Strategies for Charities – Reducing landfill and increasing resource recovery	David Cleary, Sales Manager, Suez Jeff Antcliff, Executive General Manager, Vinnies Victoria
WEDNESDAY 20 OCT 2021	1pm – 2pm AEST	Retail Advisory Panel – Everything you ever wanted to know about boosting retail growth and profitability	Brian Walker, CEO, Retail Doctor Group Peter Knock, Director, Peter Knock Consulting John Elliott, Founder, Save Our Soles
THURSDAY 21 OCT 2021	1pm – 2pm AEST	Clothing Textile Repair, Remanufacturing and Recycling – Design led innovation for future solutions	Alice Payne, Associate Professor, QUT Alison Gwilt, Associate Professor Design, UNSW
TUESDAY 26 OCT 2021	1pm – 2pm AEST	How to engage younger Australians – Social media and online strategies for customer growth and loyalty	Aife O’Loughlin, Customer Experience Manager, Salvos Stores Muthu Nathan, Social Media Specialist, Australian Red Cross Amanda Henderson, Customer Engagement Coordinator, Resource Recovery Australia
WEDNESDAY 27 OCT 2021	1pm – 2pm AEST	Smart Social Enterprise Solutions – Igniting critical social, environmental and economic enterprise innovation	Naomi Brennan, CEO, Reverse Garbage Kylie Flament, General Manager, Green Connect
THURSDAY 28 OCT 2021	1pm – 2pm AEST	Effective State Government-led anti-dumping and responsible donating strategies	Christy Groves, Unit Head Behaviour Change Education, NSW EPA David Coleman, Project Manager Responsible Donating Trial, Asterisk One Bianca Gray, Manager Litter & Dumping Programs, DES Margaret Lyons, Principal Consultant, The Comms Team

DATE	TIME	SYNOPSIS	SPEAKER / S
TUESDAY 12 OCT 2021	4pm – 5.15pm AEST	International Keynote: Charity Retail in the UK – Global Trends and Innovation. Retail Services Development	Robin Osterley, CEO, Charity Retail Association UK
WEDNESDAY 13 OCT 2021	3pm – 4pm AEST	Keynote: How to Communicate Charitable Impact, Outputs and Outcomes – to Government, donors and stakeholders	Sameer Sondhi, CEO, Outlook Victoria
THURSDAY 14 OCT 2021	1pm – 2pm AEST	Small Charity Retail Success Case Study – How to accelerate revenue and create an optimal store environment	Robert Williamson, Retail Manager, Lifeline Harbour to Hawkesbury Catherine Hanna, Store Manager, Lifeline Harbour to Hawkesbury Gladesville
TUESDAY 19 OCT 2021	1pm – 2pm AEST	Waste Minimisation Strategies for Charities – Reducing landfill and increasing resource recovery	David Cleary, Sales Manager, Suez Jeff Antcliff, Executive general Manager, Vinnies Victoria
WEDNESDAY 20 OCT 2021	1pm – 2pm AEST	Retail Advisory Panel – Everything you ever wanted to know about boosting retail growth and profitability	Brian Walker, CEO, Retail Doctor Group Peter Knock, Director, Peter Knock Consulting John Elliott, Founder, Save Our Soles
THURSDAY 21 OCT 2021	1pm – 2pm AEST	Clothing Textile Repair, Remanufacturing and Recycling – Design led innovation for future solutions	Alice Payne, Associate Professor, QUT Alison Gwilt, Associate Professor Design, UNSW
TUESDAY 26 OCT 2021	1pm – 2pm AEST	How to engage younger Australians – Social media and online strategies for customer growth and loyalty	Aife O’Loughlin, Customer Experience Manager, Salvos Stores Muthu Nathan, Social Media Specialist, Australian Red Cross Amanda Henderson, Customer Engagement Coordinator, Resource Recovery Australia
WEDNESDAY 27 OCT 2021	1pm – 2pm AEST	Smart Social Enterprise Solutions – Igniting critical social, environmental and economic enterprise innovation	Naomi Brennan, CEO, Reverse Garbage Kylie Flament, General Manager, Green Connect Tony Sharp, Founder, Substation 33
THURSDAY 28 OCT 2021	1pm – 2pm AEST	Effective State Government-led anti-dumping and responsible donating strategies	Christy Groves, Unit Head Behaviour Change Education, NSW EPA David Coleman, Project Manager Responsible Donating Trial, Asterisk One Bianca Gray, Manager Litter & Dumping Programs, DES Margaret Lyons, Principal Consultant, The Comms Team

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